Saturday, May 28, 2011

Quality assurance principles

1. - To approach customers and to meet their needs.

It is important to catch demands and needs of the customers. Sometimes increase only ambiguous customers their desire, some product or service their needs or only address to get. Producers with their marketing departments should specifically get customer needs and then specify it in the features of products and services that they want to deliver. Today, it is not suitable for the producers to make products first and lead all possibilities to satisfy customers.
2. - Customer is God.
This philosophy must be applied in the company and done by all members of best. It means that all employees including sales and after-sales staff and suppliers service and dealer have responsibility for quality assurance. Only if all members together do it, the quality is successful. The whole company must work together for the goal of the quality assurance of quality teams.
3. - Continuous quality improvement by the Deming cycle (PDCA).
Needs and expectations of customers always change and tends to increase. Although company well-done philosophy "Customer is God", suitable market research methods and good quality product designs, have QA implementation not thoroughly. So, companies need to do the continuous quality improvement to meet customers most at any time. Companies can improve the quality in the always good way by continuously applying of the Deming cycle.
4. - Producers and distributors have responsibility for quality assurance.
If a company in the market provides some products or services, they have the responsibility for quality assurance of the products that make them.
The customer of the previous process is 5. next process.
In the area of factories and enterprises, we have the above philosophy to do thoroughly. If we accept that the next process of the customer of the previous procedure is, the responsibility in QA needs to be done seriously. In the next process when customers are suppliers of the following process, they do also their best, the best quality products offer consumers. As a result, products be made perfect.
QA includes everything from production planning to product completion, maintenance, repair and discard them. Therefore it is very necessary, obviously determine what in each period to ensure the quality of the product throughout the product life cycle which ensure that products high efficiency and regularly check what has been done, contains should be done.

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